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[title text=”Frequently Asked Questions”]
Please read our FAQ before sending us a message.
[accordion-item title=”What are the delivery charges for orders from the Online Shop?”]
All delivery charges are covered within the checkout process, typically ranging from $5-$12 per order.
[accordion-item title=”Which payment methods are accepted in the Online Shop?”]
We accept all major US credit and debit cards.
[accordion-item title=”How long will delivery take?”]
This depends on the item and where it’s being shipped from. Most of our items will take at least 5 business days for shipping, while others will take 12. Our support staff will let you know more once the items are ordered to allocate the correct shipping timeframes.
[accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]
Yes! Our store is encrypted with 256 bit encryption SSL
[accordion-item title=”What exactly happens after ordering?”]
You will receive an order confirmation email upon completion and another email once the item has been shipped with proper tracking information.
[accordion-item title=”Do I receive an invoice for my order?”]
Yes. It will be sent to your email right after your order is completed.
[title text=”Send us an email”]