Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All delivery charges are covered within the checkout process, typically ranging from $5-$12 per order.

Which payment methods are accepted in the Online Shop?

We accept all major US credit and debit cards.

How long will delivery take?

This depends on the item and where it’s being shipped from. Most of our items will take at least 5 business days for shipping, while others will take 12. Our support staff will let you know more once the items are ordered to allocate the correct shipping timeframes.

How secure is shopping in the Online Shop? Is my data protected?

Yes! Our store is encrypted with 256 bit encryption SSL

What exactly happens after ordering?

You will receive an order confirmation email upon completion and another email once the item has been shipped with proper tracking information.

Do I receive an invoice for my order?

Yes. It will be sent to your email right after your order is completed.

Send us an email